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Lucinda Otto rescued me from a very difficult situation that I don’t think I could have managed on my own. My home was torn apart due to mold remediation work and I had been abandoned by my contractor. I had no idea how to begin to prepare my unit for sale. Every step of the way Lucinda was there for me. She was patient and kind and always compassionate with me and others. Several times Lucinda had to step in to clear up or negotiate or clarify information and each time, she was successful in making it all work out. I will never forget her words to me on the first day we met. I thought she would run from my place but instead she said...“I love a challenge. We can do this! ” And she did. In less than 24 hours after placing on the MLS we had a solid offer and in less than one month my home sold.

I met Lucinda at an open house 4-5 years ago and I was impressed with her professionalism and knowledge of the market. I continued to receive informative market updates from her over the years. When it was time for me to buy a home, I turned to Lucinda for help. She is wonderful to work with. As a first time homebuyer, I didn't know all of the issues to look out for and had many questions. Lucinda patiently guided me through the process, including spending a few hours going over the disclosures with me to help me understand the paperwork better. She has great judgment and I always felt that I could trust her opinion. When it was time to make an offer and close on a condo, Lucinda worked late and over the weekend to help me make it happen. The entire process and closing went smoothly in large part due to her efforts. I'd highly recommend Lucinda!

Lucinda is very personable, responsive, and professional. We were under a tight timeline and she was on every aspect of the house and legal document preparation, showings, and offer negotiations. Her responsiveness was top notch at all hours. We felt very well represented. We highly recommend her for either your selling or buying needs.

Lucinda was always very responsive and sent me many listings during my search over the course of about 6 months. She was very knowledgeable about the process, and when it came time to make an offer / close on a place I liked, she made sure things went through smoothly. She also helped me find a contractor to do some minor upgrades for a great price.

We were so fortunate to have Lucinda Otto as our real estate agent. She was involved and passionate about our home buying process every step of the way. She had a wonderful way of listening to our needs and narrowing down our search by reminding us of what we want when the search became overwhelming. She approached every offer with confidence and remained optimistic in our search. Lucinda found our house before we even noticed it listed and we moved on it right away. Our dream of buying a home in San Francisco came true!

We met Lucinda in summer of 2021 while looking for a place in San Rafael. How lucky we were that after interviewing several agents we decided to work with her!!! Until today we can't find the words to express our appreciation for the amount of effort and time she put into walking us through both the selling and buying process. Lucinda went above and beyond when representing us with the sale of our townhouse and purchase of a brand new condo. She is a very experienced agent, incredibly knowledgeable in her field, patient and detail oriented which helped a lot. She understood the time-sensitivity and supported us during the stressful mortgage process. She is an amazing resource and problem solver. She's also got a winning personality and sense of humor. We can confidently say that she is courteous, professional, honest and responsive. Her cool, calm and positive mindset kept our anxiety low and gave us the confidence she would get the job done – and she did! She sold our townhouse in a challenging home seller's market, assisted us while we were waiting for the new condo construction to be finished. We still can't believe that she got us into our dream new condo even though we are moving in tomorrow.

I loved working with Lucinda! This was my first home purchase and the experience can be quite nerve-wrecking and confusing. Lucinda was incredibly knowledgeable and detail oriented which helped a lot with evaluating properties. She’s also very supportive and patient in all communications. That really made for a very positive experience for me. Overall I’m super happy I had her on my side - everyone needs a Lucinda!

Lucinda Otto went above and beyond helping me get bids and inspections and helpful financial contacts, and coming to my signing. She also understood the time-sensitivity of the offer and turned it around in a very short time frame. She offered practical advice on a number of issues. I could trust Lucinda to be a good interface with the seller’s agent so they were able to congenially resolve issues that came up. I would not hesitate to recommend Lucinda or to work with her again!

I've worked with Lucinda three times now and she's fantastic. She is an amazing resource and problem solver. She just knocks down issues as they come up and gets the job done. She's also got a winning personality and sense of humor. I highly recommend Lucinda, she's the best.